Terms & Conditions

Welcome to iAdvertizing.com, a division of The WPM Group, LLC. By signing up as a client of iAdvertizing.com, you agree to be legally bound by these conditions. Please read these terms carefully. The WPM Group, LLC may change these terms at anytime by updating this posting. You should visit this page periodically to review these conditions, as they are binding to you. The WPM Group, LLC and its division iAdvertizing.com agrees to award all rights associated with ownership and usage of materials developed by iAdvertizing.com to the client upon receipt of approval of the final artwork and satisfactory payment for services rendered. The WPM Group, LLC and its division iAdvertizing.com reserve the right to refuse any business for any reason.

Ownership/Copyrights

Ownership of the final artwork, with the exception of photography and video media becomes the property of the client, having unlimited, indefinite, and royalty-free use of artwork upon approval of the final draft and satisfactory payment for services rendered. The WPM Group, LLC and its division, iAdvertizing.com retains rights to display the artwork in portfolio and advertising materials. All concepts or any preliminary materials which are not selected by the client or are not included in the final delivery, remain the full property of The WPM Group, LLC.

Delivery of Initial Concepts

All interaction occurs over the internet, but this does not mean that we are not available by phone, (in fact, we encourage our clients to call during our normal business hours of 8:00 a.m. to 5:00 p.m. Eastern Time). This simply means that concepts are sent via email, and revisions must be submitted through the Current Track project management system (link will be provided).
Order confirmation will be sent to you by email confirming the immediate start of the project within one business day. Orders are confirmed only after receipt of completed order form and initial payment confirmation.
Initial concept delivery is typically within 3-5 business days of the order confirmation depending on which services you’ve purchased.

*Some projects are completed within a matter of days while others may take months to complete. Guaranteed 1 business day service may be available for an additional fee.

Revisions

Interaction occurs over the internet.
Revision requests shall be submitted through your online Current Track access. Revisions cycles consist of one (1) additional version of original concept that incorporates the specific changes requested by the client. The purpose of the revision process is to include your feedback and reciprocal critiques into our creative process in order to ensure that the concepts we form and mold for you work to serve your goals, your needs and your message. The client’s requests shall be modifications of one chosen concept only. Revision requests that depart from the current composition and require major graphical changes will be honored and completed in a timely manner set forth by these terms and conditions. However, The WPM Group, LLC and its division iAdvertizing.com reserves the right to charge “re-work” fees* for each such revision. No revision work which requires payment will be started without authorization and additional payment from the client.
A “revision” as pertaining to collaterals created by The WPM Group, LLC and iAdvertizing.com is defined as the “slight modification” of a finished collateral, concept, or deliverable. Furthermore, “slight” is defined as any work that will take a WPM/iAdvertizing designer less than one hour to complete. (no third party vendor services, including, but not limited to modeling, voice-talent, website programming, etc. are included in the definition of “slight modifications.”)
Anything outside of the aforementioned definition of “slight modification” will constitute what will be referred to as a design “re-work.” Any re-work of a project will be estimated and billed accordingly. Re-work charges will be submitted to the client and approved by said client before work will commence.
Revision and/or Re-Work cycles typically take 3-5 business days to complete. (Longer in the cases of a Re-Work)
You agree to provide timely responses to any status notifications that The WPM Group, LLC and/or its division iAdvertizing.com sends to you. You shall have 30 days to respond to each Response sent to you. If after 30 days you have failed to respond, The WPM Group, LLC and its division iAdvertizing.com. will assume that your project is complete and the project shall be deemed completed. At such time, The WPM Group, LLC and its division iAdvertizing.com will have no further obligation to you. Notwithstanding the foregoing, The WPM Group, LLC reserves the right, in its sole discretion, to terminate your access to all or a portion of the Service, at any time, with or without notice. In the event of such termination, The WPM Group, LLC will determine, in its sole discretion, whether you are entitled to any refund. (A $25 USD reactivation fee will apply)

Final Deliveries

Upon completion of your project, your final files will be sent via the Current Track project management system and available for immediate download and use.
You will receive your files in a vector format (AI, EPS) and high resolution TIFF(print-ready) and in to web-ready file formats (JPEG, GIFF). Additional files are available upon request. Video files will be sent via in one of the following formats (.MOV, MP4, QUICKTIME, or MPG). Additional file formats are available upon request.

Additional Work

Should the client require additional services beyond the scope of the service purchased (either concurrently with the project or at a later date), the client will be provided with a price list for such changes. Additional work will be done after pre-paying add on services in full.

Refund Policy

The WPM Group, LLC is committed to designing new deliverables for you that you will be completely satisfied with. At any time before requesting your first round of revisions or a second set of concepts, you may request to have all work stopped and your money refunded (minus any third party design, model, actor, photography, video, or software fees that The WPM Group, LLC or iAdvertizing may have incurred on your behalf). Refunds will be processed within 7-10 business days of your request. This refund policy is void if any of the following conditions apply: If you have requested revisions, approved the deliverable or requested another set of concepts; If we do not hear back from you for more than 30 days; If you have approved your initial concept; If the company we are making the deliverable for closes, changes their name, or their activity. Refunds are only available to the actual client for whom the deliverable was created. No refund is available for design firms or for those who order our design services on behalf of another entity. Once you have requested your first round of revisions, you will no longer be eligible for a refund. Should you receive a refund, you agree that your acceptance of the refund shall constitute your sole and exclusive remedy with respect to related Responses. Additionally, you acknowledge that you will have no right (express or implied) to use any concept or other work product, content, or media, nor will you have any ownership interest in or to the same.

Rush Package Refund Policy

Rush packages (1 business day turnaround) are non-refundable. Should you require a refund on an eligible package which has had a rush added, you will be refunded the logo package purchase only, less the $75 USD service fee.

Stationery & Business Card Design

Stationery and business card design do not fall under our refund policy. There is only a small amount of design that can go into the development of stationery and business cards; there will be no reason for us to refund the package.

Order Services Guarantee & Refund Policy

Any service other than collateral/deliverable creation, does not fall under our refund policy. Refunds for other services such as, but not limited to: web design, label design, printed material, rush packages and other print designs will be left to the sole discretion of The WPM Group, LLC.

Regarding Trade Marks & Service Marks

The WPM Group, LLC and its division iAdvertizing.com expects the client to a) perform research on their company name to be sure the name is not already in use and b) secure a trademark, etc., to protect the client's legal rights to any name or image. The WPM Group, LLC and its division iAdvertizing.com will not be held responsible for any legal action that may result from improper due diligence on the availability of a company name or image.

Chargebacks

The WPM Group, LLC will assess a $35 processing fee in the event of a charge back. Client will also be liable for all collection and legal expenses incurred in the collection of funds owe to The WPM Group,LLC for services rendered or breach of contract. Client concedes that The WPM Group, LLC will pursue and enforce these terms to the fullest extent of the law.

Hold Harmless

The Client, by agreeing to hire and/or contract with The WPM Group, LLC and/or its division iAdvertizing.com hereby agrees and affirms a full and complete understanding of the limitations of any and all marketing/advertising efforts designed and presented for consumption by the “general public.” Furthermore, the Client, by hiring and/or contracting with The WPM Group, LLC and/or its division, iAdvertizing.com, acknowledges and understands the inherent risks in disseminating the aforementioned marketing/advertising efforts and/or marketing messages through the use of any/all media outlets and/or platforms to the “general public” at large. The client does hereby agree to release, waive, discharge and covenant not to sue and to hold harmless The WPM Group, LLC, it's officers, partners, contractors, clients and/or assigns from any and all liability, claims, costs and expenses whatsoever, arising out of, or related to any loss, damage, or injury that may be sustained as a direct or indirect result of being exposed to the “general public” in any manner or capacity. Furthermore, the Client does hereby release and hold harmless The WPM Group, its officers, partners, contractors, clients and/or assigns from any and all damages that might occur from both general and specific statements, comments, claims, and/or innuendos made by members of the “general public” at large, who visit websites (URLs), view print publications and/or broadcast television, or come into contact with any other media platform/outlet where the Client brand and/or Client information may be present. This hold harmless agreement between The WPM Group, LLC and the Client is to cover ANY AND ALL points of presence, both online and offline, where the client is in any way exposed to the “general public.” The client's understanding and agreement with, and acceptance of these terms and conditions is signified and evidenced through the payment of monies to The WPM Group and/or its division iAdvertizing.com at the outset of each project.

Legal Disputes

Client hereby agrees and consents to venue in Wake County, North Carolina, USA, in the event of any legal action regarding these Terms and Conditions or of any copyright enforcement regarding the subject matter of these Terms and Conditions.

Miscellaneous

Already Have An Idea?

You may give as much or as little input as you like. At a minimum we need to know who you are, what you do, and your target market. Your dedicated team of designers can take care of the rest. However, if you already have ideas, you are invited to instruct your team of designers to develop as many of the 4-6 concepts around your ideas as you like.

Our Artists

We have a team of designers, all of whom hold a minimum of a Bachelors Degree, (some hold Masters Degrees), in Graphic Arts. Together with your account representative, those very same designers are available to you by e-mail at all times throughout the process.